Privacy Policy

1. Information We Collect

We may collect basic personal information voluntarily submitted by users when placing orders, submitting consultation forms, subscribing to updates or applying for after-sales services, including name, delivery address, contact email, payment verification records and order transaction records. We will not actively collect sensitive personal information without explicit user consent.

2. Purpose of Information Usage

Collected data is solely used for order fulfillment, product delivery arrangement, after-sales return and refund processing, replying to customer messages sent from the Contact page, order status notification and service optimization. We will not use personal data for irrelevant commercial activities beyond the agreed scope.

3. Information Protection Measures

We adopt standard technical encryption and security management mechanisms to protect users’ personal information from unauthorized access, disclosure, alteration or loss. Payment transaction data is processed through secure third-party payment channels, and we do not store complete bank card or payment account details on our server.

4. Third-Party Sharing Rules

We will never sell, rent or trade users’ personal information to any unrelated third parties. Information will only be shared with necessary logistics service providers and customs clearance agencies for the sole purpose of completing international delivery procedures, and these partners are bound by confidentiality obligations.

5. User Rights

Users have the right to request viewing, correction or deletion of their stored personal data by sending a request through the Contact page form. Users can also unsubscribe from marketing email notifications at any time following the prompt in the email content.

6. Policy Update

We reserve the right to adjust this privacy policy when needed, and the updated version will be published directly on the website page for public review.

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